4.2.2. Server operations

In this section, you can perform the following server maintenance actions:



Server operations

  • Reboot: reboot the UserGate server.

  • Shutdown: shutdown the UserGate server.

Updates channel

Here you can select the update channel for UserGate software:

  • Stable: check for stable software updates and download them (if any).

  • Beta: check for experimental updates and download them (if any).

The UserGate team is continuously working to improve its software and provides UserGate product updates as part of a Security Update license module subscription (for more details on licensing, see the chapter UserGate Licensing). If there are any updates available, a notification to that effect will display in the Device management --> Maintenance actions section. As a product update can take quite a while, it is recommended to account for the potential UserGate downtime when planning update installation.

To install updates, follow these steps:



Step 1. Create a backup file.

Create a backup of UserGate's state as described in section System Utilities. This step is always recommended before applying updates because it will allow you to restore the previous state of the device, should any problems arise during the update process.

Step 2. Install the updates.

In the Device management section, if the New updates available notification is present, click Install now. The system will install the downloaded updates, and when the installation completes, UserGate will reboot.


To update the nodes of the configuration cluster, all nodes must be enabled and online by the time the first node is to be updated. The nodes that are offline when the first node is updated will have to be re-added to the cluster after the update.