In UserGate, you can easily backup the current system state and then restore it when necessary. This backup contains a snapshot of the UserGate file system as of the time the backup was created. When performing a recovery from such a backup, UserGate will be rolled back to the state when the backup was created. This feature is especially useful when critical changes are applied to the system, such as installing UserGate updates. It is recommended that you regularly make backups of your data.
To create a new backup, perform the following steps:
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Name |
Description |
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Step 1. Connect to the server console |
Connect a monitor to VGA (HDMI) and a keyboard to USB (if these ports are available on the device) or Connect you PC to the serial port of UserGate through a special cable/USB-Serial adapter. Run any software terminal supporting serial port connections, e.g. Putty for Windows. Establish a new serial port connection using the following connection parameters: 115200 8n1 |
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Step 2. Reboot the device |
In the Device management - Server operations section of the web console, click Reboot. |
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Step 3. Select the backup management menu while the system is rebooting |
While the device is booting, select Support menu and then Create backup. Boot menu is not shown if you connected via serial port. To get to Support menu press key "4" while device is booting. To select Create backup press key "C", then Enter. |
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Step 4. Make a backup |
Insert a flash drive into the USB port of UserGate. The server will format the flash drive and then save the current system state to it. Once the procedure is finished, the server will reboot. |
To restore the previous system state from a backup, perform the following:
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Name |
Description |
|---|---|
|
Step 1. Connect to the server console |
Connect a monitor to VGA (HDMI) and a keyboard to USB (if these ports are available on the device) or Connect you PC to the serial port of UserGate through a special cable/USB-Serial adapter. Run any software terminal supporting serial port connections, e.g. Putty for Windows. Establish a new serial port connection using the following connection parameters: 115200 8n1 |
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Step 2. Reboot the device |
In the Device management - Server operations section of the web console, click Reboot. |
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Step 3. Select the backup management menu while the system is rebooting |
While the device is booting, select Support menu and then Restore backup. Boot menu is not shown if you connected via serial port. To get to Support menu press key "4" while device is booting. To select Restore backup press key "R", then Enter. |
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Step 4. Restore the system from a backup |
Insert a flash drive with the latest backup into the USB port of UserGate. Once the procedure is finished, the server will reboot. |
To reset UserGate to default settings, perform the following:
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Name |
Description |
|---|---|
|
Step 1. Connect to the server console |
Connect a monitor to VGA (HDMI) and a keyboard to USB (if these ports are available on the device) or Connect you PC to the serial port of UserGate through a special cable/USB-Serial adapter. Run any software terminal supporting serial port connections, e.g. Putty for Windows. Establish a new serial port connection using the following connection parameters: 115200 8n1 |
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Step 2. Reboot the device |
In the Device management - Server operations section of the web console, click Reboot. |
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Step 3. Select the backup management menu while the system is rebooting |
While the device is booting, select Support menu and then Factory reset Once the procedure is finished, the server will reboot. Boot menu is not shown if you connected via serial port. To get to Support menu press key "4" while device is booting. To select Factory reset press key "F", then Enter. |