2.1. Deploying the virtual appliance

UserGate UTM Virtual Appliance allows you to quickly set up a virtual machine with pre-set components. The image is created in OVF (Open Virtualization Format), which supports vendors such as VMWare, Oracle VirtualBox. Disk image is provided for Microsoft Hyper-V.

Important! In order for your virtual machine to run correctly, we recommend using at least 8GB of RAM and a dual-core virtual CPU. Your hypervisor must support 64-bit operating systems.

To launch the virtual machine:

Name

Description

Step 1. Download the image and extract it

Download latest image from the official site https://www.usergate.com.

Step 2. Import the image

Instructions for importing the virtual image can be found on the VirtualBox and VMWare websites. For Microsoft Hyper-V create new virtual machine and use downloaded disk image as hard drive, then disable integration services for this virtual machine.

Step 3. Configure virtual server memory

Increase virtual machine's RAM size. Set it to the minimum of 8Gb and add 1Gb to every 100 users.

Step 4. Important! Increase virtual machine's hard drive size

Default size is 100Gb, which is usually not enough to keep all logs and settings. Use virtual machine settings and increase size to 200Gb or more. Recommended size is 300Gb.

Step 5. Set up virtual server networks

UserGate UTM comes with four interfaces assigned to the following zones:

  • Management: the virtual machine's first interface

  • Trusted: the virtual machine's second interface

  • Untrusted: the virtual machine's third interface

  • DMZ: the virtual machine's fourth interface.

Step 6. Factory reset

Launch the UserGate virtual machine. In boot menu select Support Menu and then Factory reset. This is important step which must be completed. During this step UTM configures network adapters and resizes its partition to the full size of the disk, increased on step 4.