12.6. Tracing of rules

Using the rule tracing feature, administrators can check which rules are triggered in response to user HTTP(S) requests. This can be very useful for diagnostics of various access issues for certain sites. To trace the rules, perform the following steps:

Name

Description

Step 1. Create the filter that you need.

Click Configure in Diagnostics and monitoring-->Tracing rules and provide the filter parameters:

  • String - a string in a user request, e.g. a domain name, URL, or content filtering rules.

  • User - a user whose requests need to be diagnosed.

  • Source IP address - IP address from which a user sends a request.

The filter limits the volume of the output diagnostic information. When no filter is set up, you will also see the results for other user requests.

Step 2. Run the tracing.

Click Start tracing.

Step 3. Open the site with access issues.

Ask a user to open the site with access issues and check which rules are triggered at the moment. You will see all the rules that are triggered when a user request is being processed.