During online activation, the UserGate device/software accesses the licensing server https://reg2.usergate.com. Technical details is sent to the server, including the UserGate software version number, PIN code, product name, device model, etc. The response is the license term and the list of modules permitted by the license.
If any modules that were previously present in the system are not on this list, they are deactivated and their license is revoked. Newly added modules are activated.
After that, the UserGate device/software checks the license once a day. If everything is OK, nothing happens and the device operates normally. If the license check is successful, this event is recorded in the logs.
If the license servers are unavailable, 14 attempts are made at 120 second intervals. If unsuccessful, the attempts are stopped for 24 hours, followed by 14 more attempts to connect to the activation server again. If the license fails to connect to the activation server during the license validity period, the license is blocked upon expiration (modules with expired license stop working). Each activation server connection error is recorded in the logs.
Online Activation Procedure
To register the product, follow these steps:
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Name |
Description |
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Step 1. Go to the Dashboard. |
Click the Dashboard icon in the top right corner. |
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Step 2. Register the product in the License information section. |
In the License section, click No license, enter the PIN code, and complete the registration form. If a NGFW node is in a closed loop without direct access to the Internet, it is possible to activate/update the license through a proxy server. To do this, select Use a proxy server for activation and updates. Then specify the IP address and port of the upstream proxy server. If necessary, specify the login and password for authentication on the proxy server. |
A UserGate NGFW license grants the right to use the product forever.