15. Appendix 1. Network Environment Requirements

Service

Protocol

Port

Outbound/Inbound

Function

Web console

TCP

8010

Inbound (to the UserGate Management Center web console)

Access to device management web interface.

TCP

8300

Inbound (to the web console of a UserGate NGFW connected to UGMC)

Access to the web management interface of a UserGate NGFW connected to UGMC.

CLI over SSH

TCP

2200

Inbound (to CLI over SSH)

Access to the UserGate command line interface (CLI) over SSH.

XML-RPC

TCP

4041

Inbound (to UserGate via API)

UserGate device management via API.

Remote assistance

TCP

22

Outbound (to technical support servers)

Remote access to a technical support server.

Access to servers:

  • 93.91.171.46;

  • 178.154.221.222;

  • ra.entensys.com.

NTP

UDP

123

Outbound (to a time server)

Time synchronization.

DNS

UDP

53

Outbound (from UserGate to a DNS server)

The service that resolves domain names into IP addresses.

UserGate server registration

TCP

443

Outbound (to the registration server)

Access to the UserGate product registration server (reg2.usergate.com).

Software and library updates

TCP

443

Outbound (to update servers)

Update software and library items: access to static.entensys.com, updates.usergate.com.

Replicate settings

TCP

4369

Inbound (from the first cluster node to the second and subsequent nodes)

The service is required for the configuration cluster to work.

Install a control connection.

9000-9100

Inbound (receive configuration from the first cluster node)

Transmit information about cluster configuration changes (replicate settings).

UserGate Management Center service

TCP

9712

Inbound (to UGMC from NGFW and LogAn)

Initial communication setup and encryption key exchange between the managed devices and the UserGate Management Center server.

2022

Inbound (to UGMC from NGFW and LogAn)

Build an SSH tunnel to exchange data using the received keys.

LDAP

TCP

389, 636

Outbound (to LDAP connector)

Execute LDAP requests (389 for LDAP and 636 for LDAP over SSL).

RADIUS

UDP

1812

Outbound (to a RADIUS authentication server)

User authentication via the RADIUS protocol.

TACACS+

TCP

49

Outbound (to a TACACS+ authentication server)

Authentication of users via the TACACS+ protocol.

SNMP

UDP

161

Inbound (to UserGate)

Access to the UserGate server via SNMP.

SMTP

TCP

25

Outbound (to a mail server)

Send alerts to email.

DHCP

UDP

67, 68

Outbound (IP address request from UserGate to a DHCP server)

DHCP services.

FTP (logs export)

TCP

21

Outbound (to an FTP server)

Export logs to an FTP server.

SSH (logs export)

TCP

22

Outbound (to an SSH server)

Export logs to an SSH server.

Syslog (logs export)

TCP/UDP

514

Outbound (to the Syslog server)

Export logs to a Syslog server.